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What Is the Job of Jinkies! Manager?

The job of a coffee shop manager is to oversee and manage day-to-day operations at the shop. 

Your responsibilities include but aren’t limited to:

-Maintain the proper inventory

-Oversee operations & employees

-Monitor daily expenses & inventory usage 

-Ensure overall cleanliness & tidiness of the shop

-Schedule employees for shifts

-Monitor employee performance

-Resolve employee conflicts

-Train and onboard new baristas or cashiers

-Advise staff on best ways to resolve issues with customers while delivering excellent customer service

-Meet regularly with the shop owner/s

-Perform basic barista duties, including brewing coffee, grinding beans, stocking cups/condiment station, stocking & monitoring the pastry case, making espresso drinks and assisting at the register

-Help prepare shop & employees for menu changes

-Assist in coordinating and running special events


What Skills Does a Successful Coffee Shop Manager Have?

A successful coffee shop manager needs to have many skills to carry out their duties. You need to have:

-Good leadership qualities. This includes delegating tasks, assigning employees to specific shifts and ensuring the shop is operating smoothly. Motivating and inspiring their team to do their best work

-Strong Communication. As a coffee shop manager, you need to communicate with customers and employees. Your ability to communicate effectively can help you lead a team, resolve customer issues and improve your business operations.

-Be observant and quick to respond to all customer complaints and shop needs 

-Organization. This allows coffee shop managers to keep track of employee schedules and inventory. 

-Problem-solving. As a manager you may be responsible for resolving customer complaints, employee issues and other problems that arise. Your ability to solve problems can help you maintain a positive work environment.

-Willingness to learn about coffee shop operations. 

You also need to be comfortable performing administrative assistance.

Hours: Minimum of 40 hours a week required. Must be able to work Saturdays. 

Pay: Salary pay + paid vaction, paid sick time & more.

This job description in no way states or implies that these are the only duties to be performed by the Team Member(s) incumbent in this position. Team Members will be required to follow any other job-related instructions and to perform any other job-related duties requested by the owners. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

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